From 30% to 90%, surfacing data worth trusting
Thirdfort • 2026
Redesigned check overview showing full company profile, ongoing monitoring, screening summary, risk indicators, and officer list in one view.
Legacy check screen showing only company summary and three static requested — no financials, risk indicators, or interactive ownership.
Context
Thirdfort's Know Your Business product is the gate compliance officers pass through before they'll trust a business relationship — and the natural entry point for cross-selling KYC checks on the people behind it. It's meant to be the start of a customer's journey on the platform.
Instead, it had become the end of one. Officers ran a check, downloaded a PDF, and left.
Problem
TLDR: Compliance officers couldn't trust the KYB report enough to act on it, it didn't surface enough of the data that actually drives a risk decision, and was often inaccurate, so they left the platform to verify everything elsewhere and ended up doing their due diligence twice.
The legacy report surfaced only 30% of the data points a compliance officer actually needs to make an informed decision. In practice, that meant a handful of business fields (status, jurisdiction, a single address, incorporation date, one SIC code), a table of officers (role, appointed date, date of birth, occupation, correspondence address), a flat list of UBOs, and screening with ongoing monitoring that only ever flagged screening updates. No financials, no risk indicators, no adverse or insolvency data, no way to see how ownership actually connected.
The rest of what officers needed lived either on public registers or on paid separate registers. A business credit report, for instance, would surface CCJs and other financial red flags, but only as its own standalone product, not inside a KYB check.
Some of that data Thirdfort was already paying its supplier for and simply wasn't displaying.
Even the data that was surfaced put the burden on the officer to catch what mattered. Officers are the domain experts, they know exactly what a red flag looks like, but the report gave them no help finding one; they had to read through everything themselves to spot it, which made every check slower than it needed to be.
Worse, what it did surface was sometimes wrong. Labels and officer counts regularly disagreed with the public register, and once one figure was incorrect, officers stopped trusting the rest of the report, including the screening results and the ownership information.
The trust gap forced officers into a backwards routine. They'd pull a report, then leave the platform to verify the same data against other sources, because they didn't trust it enough to act on alone. If they found a discrepancy, they'd resolve it themselves and record the corrected figure directly in their own case management system. The report's only remaining value was that it was easier to file into that system than the sources they used to validate it.
In practice, officers were doing due diligence twice: once against Thirdfort's report, and once for real. For a product meant to speed up risk decisions, that was backwards enough on its own. It was also an audit liability, the report on file, the one a decision could later be traced back to, was frequently not the version the officer had actually trusted.
Interactive ownership tree tracing beneficial ownership across a multi-jurisdiction structure, with UBO and high-risk flags on nodes.
Financials tab showing credit rating, rating history, credit/contract limits, adverse & insolvency events, security & charges, and key financials by year.
Approach
Compliance officers weren't just looking for a document, they were trying to answer a specific question fast: is this business safe to work with, and can I prove I checked if someone asks later.
So instead of a better PDF, we needed a living workspace: one place to see a business, its people, its risk signals, act on what they found, and leave an auditable trail behind.
The goal was never exhaustiveness for its own sake, it was giving officers the specific signals (risk, financials, ownership, screening) they were leaving the platform to go find elsewhere, so they could make a better-informed call faster, not just a "more complete" one.
Screening match detail showing resolution status, risk-to-onboard rating, match reasoning, and source citation for officer decisioning.
Solution
The result is a platform-native risk review, not a document. Business information now goes far beyond the old handful of fields, complete company summary, all activity codes, every registered address and officer, full contact information, and ongoing monitoring runs across nearly all of it, not just screening updates. These aren't just more fields; they're the specific data points officers were previously chasing down manually across other sources.
Screening moved to a new supplier capable of auto-resolving matches, with a new decisioning system allowing users to escalate checks within their org, without leaving the portal.
Beneficial ownership is now a full listing across companies and individuals, laid out as a visual tree so officers can trace how money actually flows. Company financials sit alongside it, credit rating, credit history, a full rating assessment with credit and contract limits and failure risk commentary, plus adverse and insolvency events, security charges, significant events, with key financials like turnover and pretax profit over time.
Automated risk indicators triage the checks that need a human decision and clear the ones that don't, cutting the manual sorting officers used to do at the start of every review. Notifications surface changes as they happen — a new officer appointment, a shift in risk status — instead of waiting for someone to re-run the check. And case management gives officers a place to work a decision through to close, with the audit trail built automatically rather than assembled after the fact.
Impact
Officers now have the signals that actually change a risk decision in one view, so the call gets made faster and with more confidence, not just inside one platform instead of five.
Automated triage removes the busywork at the front of every review, and live monitoring means risk changes get caught as they happen rather than at the next manual check.
Because the product now has a workflow worth staying in, KYB stopped being the end of a customer's journey and became the start of one, with KYC checks on directors and beneficial owners following naturally from the same case, instead of needing a separate sale.
90%
data completeness, up from 30% in the legacy report, closing the gap on the signals that drive a decision.
Faster
case closure, reviewed and closed inside the platform.
Automated
workflows and triaging replacing manual legwork.